Do you work in a company that distributes files relating to customer service, to clients on a local and global scale?
With a Media Lightbox account you can easily manage your customer services files. For example, if you distribute customer service forms on a global scale to your clients, you could create a folder for each county / location. You could then create sub-folders within each ‘country’ folder, in order to successfully manage the received files, depending on the clients’ feedback.
File Management for Customer Service
Does your company expertise in customer service? Do you find the file management of your customer service files both time-consuming and inefficient?
With Media Lightbox you can manage all of your customer service files in a single location. Best of all it doesn’t matter what file format or file type you wish to manage, our system will facilitate the upload, so you can manage any customer service file online with our award-winning file management system.
Whether it’s a video file relating to customer service health and safety or a Word document or PDF relating to your customer service policies, our system will allow you to manage these files easily and securely online.